Shipping policy

We offer worldwide free trackable shipping. 

  • Standard Shipping: 5–12 days for most locations.

  • Busy Season: 10–20 days due to increased demand and shipping delays.

Please note that these are estimated delivery times and may vary depending on your location, local customs processing, and any unforeseen circumstances that may arise during shipping.

International Shipping Exceptions

  • Due to some specific customs regulations, there may be some countries where we cannot currently offer shipping.

  • Remote or hard-to-reach areas may experience longer delivery times, but rest assured, we will get your order to you as soon as possible.

Order Confirmation

Once your payment has been processed, you will receive an order confirmation email with the details of your purchase. This email serves as an acknowledgment that we’ve received your order and will begin processing it shortly.

Order Processing Time

  • Processing Time: Orders typically take 1–3 business days to process. During this time, we verify your order, pack your items, and prepare them for shipment.

  • After processing, we will send you a tracking number via email so you can follow the journey of your package.

Order Modifications and Cancellations

If you need to cancel or modify your order (e.g., change the quantity, color, size, or shipping address), we accept changes within 8 hours of placing the order. To make changes, please contact us immediately at support@machronoband.com.

  • After the 8-hour window, we cannot guarantee modifications as we begin processing orders promptly.

Shipping Delays and Unforeseen Circumstances

While we strive to meet the estimated delivery times, please note that shipping may occasionally be delayed due to factors such as:

  • Incorrect or incomplete shipping addresses

  • Severe weather conditions

  • Customs clearance procedures

  • Other factors beyond our control

In such cases, we will do everything we can to resolve any issues and keep you informed.

Contact Us

If you have any questions about shipping or need assistance with your order, don’t hesitate to reach out to us at support@machronoband.com. We’re happy to help and ensure your experience with Machrono is smooth and satisfying.